FAQs

QR code to scan when adding a device Why “This username has not been registered yet” appears after I have

Icon Description Open the menu       1/4/6/9/12/16 split view   Resume/Close all windows  Snapshot   Start/Stop recording   Enable/Disable speaker

Tap  Menu >  Cloud Account. Sign up for a cloud account, log in, switch account, change password. Sign Up Log In  Cancel

Tap  Menu >  Live View. Start Live View Stop Live View Add Favorites Two-Way Audio PTZ Control Image Quality Icon Description HD High

Tap  Menu >  Playback. Start Playback Split Recording Playback

Tap  Menu >  Devices to add, edit, delete, share devices or export diagnostic information. Add a Device Device List Share a Device/Channel

Tap  Menu>  Projects. On this page you can manage IPC and NVR by projects. Project Management Transfer You can transfer a device

Tap  Menu >  Picture & Video. View images, play recorded video files; export, share and delete files. View Local Recordings and Images Manage

Tap  Menu >  Favorites. Add cameras to favorites to start live video conveniently. Add Favorites Play Live View of Camera in Favorites

Tap  Menu >  Alarm Notifications. View alarm events and set alarm notifications. Icon Description Filter by alarm type Filter by alarm time Alarm-triggered

Tap Menu > Device Config Configure IPC and IPC channel, NVR and NVR channel remotely. Storage Policy Turn on or